Two monologues do not make a dialogue

Jeff Daly

Difficult Conversations

In all areas of business we are often faced with difficult conversations we’d rather not have! Whether it is breaking bad news to a colleague or asserting ourselves in meetings and appraisals, knowing why we struggle and how to fix it can be both liberating and empowering.

This course looks at what it is about our personality that makes us shy away from these conversations and provides a simple, easy to apply formula for dealing with them.

The next time you encounter an aggressive or emotional situation, you’ll have all the tools you need to make the conversation run smoothly and get the outcome you want!


Redvoice courses can be run as half day or full day programmes for any number of delegates from 1-2-1 to large groups. Please call 07504 764 434 for more information about the Redvoice programme.